{"id":36,"date":"2026-10-09T00:40:29","date_gmt":"2026-10-08T22:40:29","guid":{"rendered":"https:\/\/archademediamanager.com\/privacy-policy\/"},"modified":"2026-10-11T18:10:57","modified_gmt":"2026-10-11T16:10:57","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/archademediamanager.com\/en\/privacy-policy\/","title":{"rendered":"Privacy"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Last updated: 11 October 2026.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This notice explains how we process personal data when you visit archademediamanager.com and when you use the Archade Media Manager service (https:\/\/app.archademediamanager.com), under Regulation (EU) 2016\/679 (GDPR).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Data controller<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The controller is Archade Design Solutions di Carlo Maria Crespi Perellino, Via Santo Stefano 23, 40125 Bologna (BO), Italy, VAT no. 04249951205, REA BO 580050, email <a href=\"mailto:studio@archadedesign.com\">studio@archadedesign.com<\/a>, certified email (PEC) <a href=\"mailto:archadedesignsolutions@pec.it\">archadedesignsolutions@pec.it<\/a>, telephone +39 351 499 9599. We have not appointed a data protection officer (DPO): for any request write to the email or PEC address above.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The website<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The website does not use profiling cookies, statistics or advertising tools: it only uses the technical cookies described in the <a href=\"\/en\/cookie-policy\/\">Cookie policy<\/a>. The body text uses a font hosted on our server; the headings use a font served by Adobe Fonts (Adobe), which receives the IP address and technical browser data to deliver it, without using cookies (<a href=\"https:\/\/www.adobe.com\/privacy\/policies\/adobe-fonts.html\">Adobe Fonts privacy notice<\/a>). For security and operation the server technically logs IP address, browser and requested pages; these logs are kept for a limited period and are not used to profile you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you write to us by email we use your address and what you tell us only to reply to you. Legal basis: pre-contractual measures you requested or our legitimate interest in replying. We keep the correspondence for as long as needed to handle the request and any relationship that follows.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Archade Media Manager account<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When you create an account we process your name, work email, password (stored only as an encrypted hash that nobody can read), company details (company name, VAT number, tax code, registered office, PEC, recipient code), the consents you give (document, version, date, time, IP address and browser), login dates, connected devices (browser, IP address, last activity) and the details of the people you invite to your profile (email, name, role). If you turn on two-step verification we keep the key in encrypted form and the recovery codes only as a hash. Legal basis: performance of the contract; for the consent log also our legitimate interest in proving acceptance of the terms.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For security we also log failed login attempts (to block anyone trying to guess passwords) and, if you ask to recover your password, a single-use link valid for one hour. Legal basis: legitimate interest in the security of the service.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The content and profiles you connect<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You connect your social profiles through each platform\u2019s official login. We ask for the permissions needed to read the list of your pages and profiles, to publish the content you schedule and to read its results. We process:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The content you upload or write: texts, images, videos, publication dates and times.<\/li>\n\n<li>The identifiers of the connected pages and profiles (Instagram, Facebook Pages, LinkedIn Pages, Pinterest, YouTube) and the outcome of each publication with the link to the post.<\/li>\n\n<li>The access keys issued by the platforms, stored encrypted.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We only publish the content you schedule, at the time you choose. Uploaded files are reachable through unguessable addresses so that the platforms can download them at the time of publication. We do not sell the data and we do not use it for advertising.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Data received from Google APIs (YouTube).<\/strong> The use and transfer to other applications of information received from Google APIs complies with the <a href=\"https:\/\/developers.google.com\/terms\/api-services-user-data-policy\">Google API Services User Data Policy<\/a>, including the Limited Use requirements. Archade Media Manager\u2019s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">YouTube API Services. If you connect a YouTube channel, Archade Media Manager uses the YouTube API Services: by connecting it you accept the <a href=\"https:\/\/www.youtube.com\/t\/terms\">YouTube Terms of Service<\/a> and your data is also covered by the <a href=\"https:\/\/policies.google.com\/privacy\">Google Privacy Policy<\/a>. You can revoke access at any time from the app or from the <a href=\"https:\/\/security.google.com\/settings\/security\/permissions\">Google permissions page<\/a>. After revocation from the app we delete the data received from YouTube within 7 days; if you revoke from the Google page, within 30 days. Data received from YouTube is refreshed or deleted at least every 30 days, as long as the authorisation remains valid. For questions write to <a href=\"mailto:studio@archadedesign.com\">studio@archadedesign.com<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Platform rules. We process the data received from Meta, LinkedIn and Pinterest only on behalf of the customer who connected the account, keeping it separate by organisation, and we keep it only for as long as each platform\u2019s rules allow. We do not sell, transfer or use this data for advertising or to profile people.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">The Adviser<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Adviser reads your profile\u2019s numbers and suggests tips using automatic rules, on our server. Answers to open-ended questions are generated by an artificial intelligence system, and the app says so. For these answers, the question you write and a summary of the profile\u2019s numbers (not the access keys, not the data of individual people) are sent to Anthropic, which provides the Claude model and acts as our data processor; Anthropic does not use this data to train its models. Questions and answers stay in your profile so you can review the latest ones. Do not include unnecessary personal data in your questions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Subscription and payments<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you start a subscription, payment takes place on Stripe (Stripe Payments Europe Ltd., Ireland), which processes the card details as an independent controller: we do not see or store the card number. We receive from Stripe the name, email, billing address, any VAT number, and the status of the subscription and payments. Legal basis: performance of the contract and tax obligations. Billing data is kept for 10 years as required by law (art. 2220 of the Italian Civil Code). <a href=\"https:\/\/stripe.com\/privacy\">Stripe privacy notice<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who processes data on our behalf<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>Provider<\/th><th>Purpose<\/th><th>Where<\/th><\/tr><\/thead><tbody><tr><td>Hostinger International Ltd.<\/td><td>App and website servers, backups<\/td><td>European Union (app server in Frankfurt, Germany)<\/td><\/tr><tr><td>Stripe Payments Europe Ltd.<\/td><td>Subscription payments and receipts<\/td><td>Ireland, with transfers to the United States covered by the Data Privacy Framework and the standard contractual clauses<\/td><\/tr><tr><td>Adobe (Adobe Fonts)<\/td><td>Heading font<\/td><td>European Union and United States (Data Privacy Framework)<\/td><\/tr><tr><td>Anthropic PBC<\/td><td>Open-ended questions to the Adviser, when active<\/td><td>United States (standard contractual clauses)<\/td><\/tr><tr><td>Email provider<\/td><td>Service emails (password recovery, receipts)<\/td><td>European Union<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The platforms you connect (Google, Meta, Pinterest, LinkedIn, Mailchimp) process data according to their own privacy notices. Only the people you invite and, for support or security, Archade Design Solutions can see a profile\u2019s data.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How long<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We keep the data as long as your account is active. If you disconnect an account we immediately delete its access keys; the history of the numbers remains until you delete it, except for data received from YouTube, which follows the rules set out above. If you close your account or ask us to, we delete the data within 30 days, except what the law requires us to keep (billing data, 10 years) and the consent log, kept as proof of acceptance for the limitation period of rights (10 years). Backups are overwritten within 30 days. If an account has no logins for 12 months we delete it, notifying you by email first.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Your rights<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can request access, rectification, erasure, restriction and portability of your data and object to processing based on legitimate interest by writing to <a href=\"mailto:studio@archadedesign.com\">studio@archadedesign.com<\/a>. We reply within one month. You can exercise many rights yourself in the app, from Your account: edit your details, download a copy in JSON format, manage your consents to communications and delete the account. You can also revoke access at any time from the settings of the connected platform. You have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) (<a href=\"https:\/\/www.garanteprivacy.it\">garanteprivacy.it<\/a>).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a personal data breach occurs, we handle it under articles 33 and 34 of the GDPR: we notify the Garante within 72 hours when required and we inform the people concerned when the breach poses a high risk to them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The instructions for deleting data are also on the page <a href=\"\/en\/eliminazione-dati\/\">Data deletion<\/a>. If you use the service for your customers\u2019 data, the following also applies: the<a href=\"\/en\/accordo-trattamento-dati\/\">Data Processing Agreement<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who can use the service<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The service is reserved for businesses and professionals with a VAT number and is not intended for anyone under 18.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Changes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If we change this notice we update the date at the top and, for significant changes, we notify account holders by email before they take effect.<\/p>","protected":false},"excerpt":{"rendered":"<p>How Archade Media Manager processes the personal data of website visitors and service users.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-36","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/archademediamanager.com\/en\/wp-json\/wp\/v2\/pages\/36","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/archademediamanager.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/archademediamanager.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/archademediamanager.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/archademediamanager.com\/en\/wp-json\/wp\/v2\/comments?post=36"}],"version-history":[{"count":5,"href":"https:\/\/archademediamanager.com\/en\/wp-json\/wp\/v2\/pages\/36\/revisions"}],"predecessor-version":[{"id":108,"href":"https:\/\/archademediamanager.com\/en\/wp-json\/wp\/v2\/pages\/36\/revisions\/108"}],"wp:attachment":[{"href":"https:\/\/archademediamanager.com\/en\/wp-json\/wp\/v2\/media?parent=36"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}